In the new customer-driven, competitive marketplace the attraction and retention of the staff who can firstly understand, then deliver on customer expectations, whilst remaining aligned to the organisation’s vision, values and commercial needs will be critical to an organisation’s success.
Don’t miss this complimentary opportunity to hear from Neil Eastwood, international speaker and author on the strategic workforce impacts and implications for human service organisations in a customer-driven, competitive marketplace.
Neil is the author of 'Saving Social Care', the acclaimed book addressing one of the biggest challenges we face: how to find and retain quality frontline staff for human service organisations.
In this interactive panel discussion Neil will share his extensive experience working with the social care sector in the United Kingdom and Europe and what this may mean for Australian human service organisations.
For more information, please contact Tom Simper via email firstname.lastname@example.org
Neil Eastwood: Adviser to DHSC National Recruitment Campaign at the Department of Health and Social Care
Ross Bell: Director - Care Advantage
Michael Goldsworthy: Managing Director & Principal Consultant at Australian Strategic Services
Register here by Wednesday 19 September 2018.
Monday 24 September 2018
8.00am: Arrival, light breakfast & networking
8.20am - 9.30am: Presentations & panel discussion
A light breakfast, tea and coffee will be provided.
Russell Kennedy, Level 12, 469 La Trobe Street Melbourne
This event is free to attend, but bookings are essential.